China-to-Ghana Direct Shipping +233 55 009 6867 +233 50 004 0007 Tesano, Accra · GPS: GA-129-0595
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Blue Sprint Cargo and Logistics

Customer Portal

Your all-in-one self-service hub for managing shipments, invoices, payments, and support — built exclusively for Blue Sprint clients.

Portal Modules

Everything You Need, In One Place

Explore the modules that will power your Blue Sprint client experience. Select a feature below to learn what it does and how it keeps you in full control of your cargo.

Click to navigate — choose a module tab below to explore features & capabilities
Module 01

Managing Orders

Your central hub for every shipment in your account — create, search, filter, and drill into full order details with a single click.

View All Orders

Access a complete, centralised list of every shipment tied to your account at a glance — all statuses, all dates.

Search by Tracking Number

Instantly locate any shipment by typing its tracking number directly into the search bar.

Filter by Status

Sort shipments by status — Pending, In Transit, Delivered — to stay focused on what matters most.

Create New Orders

Add new supplier tracking numbers directly via the Add Order button — quick, clean, and always organised.

Detailed Shipment Views

Click any order to see its full breakdown: tracking number, packaging service, description, creation date, and complete status history.

Duplicate Detection & Prevention

Built-in intelligence that automatically detects and prevents duplicate order entries, keeping your account clean and accurate.

Module 02

Tracking Shipments

Monitor the real-time progress of every cargo item in your account — from China warehouse intake to your Accra doorstep.

Real-Time Location Updates

Know exactly where your cargo is at every moment — updated in real time as it moves through each stage of the journey.

Full Journey Visibility

Track every milestone: warehouse receipt, container loading, vessel departure, Tema port arrival, and final Accra delivery.

Instant Status Alerts

Receive automatic notifications at every critical milestone so you are never left guessing about your cargo.

Status Timeline

A clean, chronological timeline of your shipment's journey — with timestamps and status labels for every recorded event.

Module 03

Invoice Management

Your central billing hub — every bill, record, and payment detail connected to your shipments, organised and always accessible.

View All Invoices

See a complete list of every invoice generated for your account — sorted chronologically and fully searchable.

Search by Invoice Number

Find any specific bill instantly by typing its invoice number into the search bar.

Search by Container Number

Locate invoices linked to a specific shipping container using the container number search filter.

Filter by Status

Sort your bills using the status dropdown — paid, pending, or overdue — for a clear financial overview.

View Invoice Details

Click any invoice to open its full breakdown — line items, amounts, dates, and payment status at a glance.

Module 04

Payments

A complete record of every payment made on your account — track your spending, verify transactions, and confirm receipts anytime.

Each payment entry displays the following details at a glance:

FieldDescription
Payment Reference A unique code assigned to identify and track your specific transaction.
Invoice Number The bill or invoice that the payment was applied to.
Amount Paid The exact amount paid, displayed in your local currency (GHS).
Payment Date The exact date and time the payment was made and recorded.
Payment Status Successful Pending
Module 05

Raising Support Issues

Run into a problem? Reach out to our support team directly from the portal — no emails needed, no hold queues, just fast and organised resolution.

Submit a Support Ticket

Raise a new issue directly from the portal with a single click — without needing to send an email or make a call.

View All Your Issues

See all submitted complaints and requests in one organised list, with each ticket's status clearly displayed.

Search Issues

Quickly find any past ticket by typing keywords into the search bar — retrieve old cases in seconds.

Filter by Status

Sort tickets by Open, Pending, or Resolved to instantly see which issues still need attention from our team.